According to the provisions of the "Federal Law on Protection of Personal Data, CENOTES ZAPOTES SA de CV declares to be a company legally constituted in accordance with Mexican laws, with domicile in" SM 90 MZA 61 Lt 33 and 34 Av. Prolongación Tulum "Benito Juárez Cancún Quintana Roo CP. 77510 Mexico; and as the person responsible for the processing of your personal data, you acknowledge that our client´s information is treated in a strictly confidential manner by providing your personal data, such as:

- Full Name
- Office and mobile telephones.
- Electronic Mail.
- Card numbers.

These will be used only and exclusively for the following purposes:
- Loyalty campaigns.
- Advertising campaigns.
- Update of the Database.
- Information and Provision of Services.
- Any analogous or compatible purpose with the previous ones.
- To prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes set forth in this privacy notice, we have established various procedures in order to avoid unauthorized use or disclosure of your data. , allowing us to treat them properly.
- All your personal data are treated according to the applicable legislation and in force in the country, so we inform you that you have at all times the rights (ARCO) to access, rectify, cancel or oppose the treatment we give your data personal.

Through our communication channels you can update your data and specify the means by which you want to receive information, if you do not have this specification on your part, "CENOTES ZAPOTE SA de CV" will freely establish the channel that you consider relevant for send you information This privacy notice may be modified by "CENOTES ZAPOTE SA de CV" said modifications will be timely informed through email, telephone, website or any other means of communication that "CENOTES ZAPOTE SA de CV"., Determine for that purpose .


We understand that sometimes plans. However, our establishment applies the following penalty, which we must transfer to you: cancellations or changes made up to 48 hours before will be charged 25% of the total service, up to 24 hours before 50% of the total service and cancellations the same day or no show, the total service will be charged, plus service charges.



Cenotes Zapote Prehistoric Park

Ecological Park located on the route of the cenotes in Puerto Morelos, Quintana Roo, Mexico.Ideal for those adventurers who want to commune with nature and mayan culture!

Customer service / sales

Monday to Sunday from 9:00 a.m. at 20:00 hrs (local time)

Park hours

Monday to Sunday from 9:00 a.m. at 16:00 (local time)


Carretera Puerto Morelos, Quintana Roo Mexico on Av. Cenotes route km 19 plus 5km entrance to the park.

(998) 845- 5593, (998) 351- 1965, (998) 100- 2406.