In accordance with the provisions of the "Federal Law on the Protection of Personal Data", CENOTES ZAPOTES SA de CV declares that it is a company legally constituted in accordance with Mexican law, with address at "SM 90 MZA 61 Lt 33 y 34 Av. Prolongación Tulum "Benito Juárez Cancún Quintana Roo CP. 77510 Mexico; and as responsible for the processing of your personal data, makes you aware that the information of our customers is treated in a strictly confidential way by providing your personal data, such as:

  • Full name
  • Office and mobile phones.
  • Emial:
  • Card numbers.

These will be used solely and exclusively for the following purposes:

  • Loyalty Campaigns.
  • Advertising Campaigns.
  • Updating the Database.
  • Information and Provision of Services.
  • Any purpose analogous or compatible with the above.
  • In order to prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes set forth in this privacy notice, we have established various procedures in order to prevent unauthorized use or disclosure of your data, allowing us to treat them properly.
  • All your personal data are processed according to the applicable law and current in the country, so we inform you that you have at all times the rights (ARCO) to access, rectify, cancel or oppose the treatment that we give to your personal data .

Through our communication channels you can update your data and specify the medium for which you wish to receive information, in case you do not have this specification on your part, "CENOTES ZAPOTE SA de CV" will establish freely the channel that you consider pertinent to send you information. This privacy notice may be modified by "CENOTES ZAPOTE SA de CV" such modifications will be timely informed through email, telephone, web page or any other means of communication that "CENOTES ZAPOTE SA de CV "., Determine for that purpose.


We understand that sometimes plans. However, our establishment applies the following penalty, which we must transfer to you: cancellations or changes made up to 48 hours before will be charged 25% of the total service, up to 24 hours before 50% of the total service and cancellations the same day or no show, will be charged the total service, plus service charges.


Ecological Park located on the route of the cenotes in Puerto Morelos, Quintana Roo, Mexico.

Ideal for those adventurers who want to commune with nature and mayan culture!

Please read our Reservation & Cancellation policies for more details about our terms and conditions related to reservations.


+(52) 1 9988 45 55 93
+(52) 1 9981 00 24 06
+(52) 1 9988 45 49 54

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